The 130th Annual Meeting of APHA

4023.0: Tuesday, November 12, 2002 - Board 8

Abstract #48542

Providing culturally competent services for Asian Americans: Using photo novella and the principle of empowerment to assist urban Chinese Americans in accessing and utilizing emergency health care services

Melissa M. Joo, BSN1, Rickie Brawer, MPH, CHES2, Huan Qin Ye2, and Hue TP Lam2. (1) Department of Health Studies, Temple University, Department of Health Studies, Philadelphia, PA 19122, 215-204-2703, melissajoo@hotmail.com, (2) Community Health, Jefferson Health Systems, 1015 Chestnut Street, Suite 718, Philadelphia, PA 19107

In response to the growing need for culturally competent health care, the Jefferson Health System employed the methods of photo novella to create health education materials for urban Chinese Americans that are both linguistically and socially appropriate by including community members in the creation process. Information from focus groups conducted in the same community indicated a lack of knowledge in the area of how to handle emergent situations and how to use the 9-1-1 emergency system. Five Chinese women from the community were recruited to assist with the creation of a storyline, translation, photography and development of a pamphlet to assist the Chinese community in accessing emergency services. The photo novella was pre-tested in the Chinese community to evaluate the following: their opinions about the photo novella format, their thoughts on the material’s content and dialogue, and finally their opinions on the usefulness of the material. Additionally, the findings will determine the feasibility and usefulness of the Emergency Services photo novella in reaching other Asian groups in the same urban setting.

Learning Objectives:

Keywords: Access to Health Care, Asian Americans

Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: Jefferson Health System
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.

Designing Health Promotion and Providing Access to Service for Cultural and Linguistic Minorities

The 130th Annual Meeting of APHA