The California Health Interview Survey (CHIS) will telephone survey 55,000 households throughout the state, focusing on public health and access to health care. CHIS will provide local-level estimates for counties with populations of 40,000 or more, and statewide estimates for California's overall population, its major ethnic groups - providing important information never before available; etc. The CHIS data will be disseminated in several ways to maximize the opportunities for public, community-based, and private organizations to obtain and use it.
The California Area IHS has funded an oversample of American Indian and Alaska Natives (AIAN) in order to be able to compare urban vs. rural/reservation AIAN. The goal is to have 800 AIAN households participate in CHIS. To increase participation rates of AIAN in CHIS telephone interviewer training materials were developed.
This presentation will discuss the unique cultural issues addressed in the materials: communications patterns - Reservation Dialect English, the Long Pause, Slow Speaking, and Walking on Words; and issues related to asking about tribal heritage.
See www.healthpolicy.ucla.edu/chis/Learning Objectives: Learning Objectives: By the end of the presentation attendees should be able to: appreciate issues of cultural competence in communicating with AIAN; understand through personal observation unique cultural communications patterns of AIAN; and practical steps to use to improve communications with AIAN.
Keywords: American Indians, Cultural Competency
Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: None
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.