This presentation will present findings from a study of the quality of care for Medicaid beneficiaries treated for schizophrenia. From data provided by patients in the study, we will report their assessment of the interpersonal aspects of their care: whether their clinician explained things in a way they could understand, whether the clinician listened to them, whether their clinician spent enough time with them, whether they were treated with respect, and whether they were involved in treatment decisions. We will also report how these ratings are associated with patient clinical and psychosocial outcomes. In addition, we will compare findings about the relation between interpersonal aspects of care and associated outcomes of Medicaid patients who are treated in a behavioral mental health carve-out plan with similar Medicaid patients whose care is not managed.
Learning Objectives: Participants will learn the elements of interpersonal aspects of quality care and be able to discuss the relationship to patient outcome.
Keywords: Mental Illness, Quality of Care
Presenting author's disclosure statement:
Organization/institution whose products or services will be discussed: None
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.