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The 130th Annual Meeting of APHA |
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The 130th Annual Meeting of APHA |
Leonard J. Marcus, PhD, Harvard School of Public Health, Division of Public Health Practice, Harvard University, 677 Huntington Avenue, Boston, MA 02115, 617-496-0865, ljmarcus@hsph.harvard.edu and Giorgio A. Piccagli, PhD, MPH, California Dispute Resolution Institute, 100 Dorado Terrace, San Francisco, CA 94112.
Public health practitioners are regularly at the center of negotiating and resolving conflict. One function of a public health leader is identifying unrevealed problems and their implications - often thereby creating conflict - and then rallying people toward meaningful and effective interventions. This session combines a brief overview of public health conflict resolution methods with reports from the field of practice. A panel of presenters will describe health policy, health organization, community health, and patient related disputes and methods by which they were resolved.
This process of conflict resolution is key to the functions of the public health practitioner in identifying problems, creating a table where they can be addressed and resolved, and then working to achieve buy-in and implementation of a plan of action. To that end, a model of multi-dimensional problem solving and conflict resolution will be presented. "The Walk in the Woods" is a four-step process applicable to public health coalition building and problem solving. The intent of the Walk is to generate an understanding of the conflict from the perspective of the many people who have a stake in its resolution. The goal of this process is to create an alignment of incentives that motivates the parties to resolution.
The themes of the presentations include: what were the multiple dimensions of the problem facing the constituents; how were their concerns reframed in the process of conflict resolution; what new ideas were generated; and how did those new ideas translate into mutually acceptable resolutions?
Learning Objectives: "At the conclusion of the session, the participant (learner) in this session will be able to
Keywords: Conflict Resolution, Collaboration
Presenting author's disclosure statement:
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.