The 131st Annual Meeting (November 15-19, 2003) of APHA

The 131st Annual Meeting (November 15-19, 2003) of APHA

4249.0: Tuesday, November 18, 2003 - 5:05 PM

Abstract #59530

Patient Flow-Analysis for Windows

William Boyd, MA1, Mary Kay Larson, MPH1, and Daniel M. Wallace2. (1) Division of Reproductive Health, Centers for Disease Control and Prevention, 4770 Buford Highway, MS K-22, Atlanta, GA 30341-3717, 770/488-6301,, (2) Divsion of Reproductive Health, Centers for Disease Control and Prevention, 4770 Buford Highway, MS K-21, Atlanta, GA 30341-3717

Introduction: Patient Flow Analysis for Windows (WinPFA), Centers for Disease Control and Prevention (CDC) software, is 1 of 3 tools (others are the Reproductive Health Atlas and SAMMEC) offered for technical assistance by CDC’s Service Management, Research & Translation (SMART) team for its domestic and international constituents. Background and Description: WinPFA, like its predecessor PFA 2.0 (a 1978 DOS program used extensively by the family planning community), documents patient (or client) flow and personnel utilization data in individual outpatient clinic sessions. These data identify problems in patient flow, assess staff and space needs, and allow calculation of personnel costs per patient visit–integral data for evaluating clinic efficiency. In 1996, understanding the ramifications of the rapidly advancing obsolescence of PFA 2.0, experienced users requested that CDC produce WinPFA, including many additional new features; CDC anticipates a June 2003 release date for WinPFA 1.1. Demonstration: The authors will demonstrate a PFA study completed at a reproductive health clinic as part of SMART’s panel presentation of its technical assistance tools. Described will be: study logistics and implementation, data entry, data analysis, and application of data to effect clinic systems improvements. Learning Objectives: The audience will be able to assess the applicability of WinPFA to their work site, be able to list the 3 major elements for a WinPFA study design, and describe how they would conduct a study at their work site. [Attn: Hani Atrash. Please note that William Boyd, along with Mary Brantley (the Atlas) and Carole Rivera (MCH-SAMMEC) propose conducting a joint session on SMART’s 3 tools: Patient Flow-Analysis for Windows, Reproductive Health Atlas, and MCH-SAMMEC during the “Technology” session.]

Learning Objectives:

Keywords: Service Delivery,

Related Web page:

Presenting author's disclosure statement:
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.

The Use of Technology to Improve Planning for Maternal and Child Services

The 131st Annual Meeting (November 15-19, 2003) of APHA