The 131st Annual Meeting (November 15-19, 2003) of APHA

Abstract #62469

Thomas H. Beebe, PhD, Office of Military Programs, Southern Illinois University Carbondale, Mailcode 6828, Carbondale, IL 62901-6828, 618-536-3388, tbeebe@siu.edu and Sandra Nagel Beebe, RDH, PhD, Health Care Professions, Dental Hygiene, Southern Illinois University Carbondale, 69 Roosevelt Rd., Carbondale, IL 62901.

Although we live in a technologically advanced society where communications are superb, often times we do not reach the people who are in need of services. Whether by poor planning or a failure in our communications, many senior citizens are not aware of facilities and services available for their use.

This study examines the need for better communication with aging patients about the services and facilities available for their dental needs. It examines the barriers to effective communications and presents means to overcoming the barriers.

Learning Objectives:

• 1. Apply the communication techniques to ensure senior citizens receive timely and appropriate information.
• 2. Recognize failures in communication techniques.
• 3. Develop skills necessary to present information using alternative means.

Keywords: Social Services, Oral Health

Presenting author's disclosure statement:
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.