Recorded presentation

Kathy Schmidt, RN, Coalition of Kaiser Permanente Unions, 173 NE Bridgeton Road, Slip 20, Portland, OR 97211, 503/789-7939, ofnhp5017@aol.com

To succeed in today's challenging health care environment, health care providers must become high performing organizations, and to become such they need to involve employees in decision-making, establishing effective labor/management relations, and work in partnership with their unions.

At Kaiser Permanente, frontline managers and union members are delivering impressive results -- reducing workplace injuries, raising patient satisfaction scores, reducing cost structures, improving staffing, and addressing staff turnover and absenteeism. This presentation will examine what a labor/management partnership approach offers as solutions to the nurse staffing crisis, drawing on the model and results achieved in the Labor/Management Partnership between Kaiser Permanente and the Coalition of Kaiser Permanente Unions, which represents more than 80,000 Kaiser union workers nationwide.

Learning Objectives: At the conclusion of this presentation, participants will be able to

• Describe and discuss what a labor management partnership approach offers as solutions to the nursing shortage.
• Describe and discuss the model and results achieved in the Labor Management Partnership between Kaiser Permanente and the Coalition of Kaiser Permanente Unions.

Keywords: Management,

Presenting author's disclosure statement:
I do not have any significant financial interest/arrangement or affiliation with any organization/institution whose products or services are being discussed in this session.

Recorded presentation