Session: Performance Standards, Evidence-based Practices and SW Workplace

4171.0: Tuesday, November 9, 2004: 12:30 PM-2:00 PM

Oral

Performance Standards, Evidence-based Practices and SW Workplace

This session focuses on performance standards and social work settings. The necessity, barriers, and strategies for implementing performance standards and productivity expectations in social work settings is persented. A study that investigate the effectiveness of care as indicted by HEDIS mental illness indicators is presented. Two prsentations provide important practitioner information related to understanding the World Health Organization's International Classification of Functioning, Disability and Health (ICF) and Universal Health Literacy. The broad range for Public Health MSW dual degree professioanl practice, and the challenges facing the degree programs and their graduates is discussed.

Learning Objectives: Attendees will be ble to identify the HEDIS quality of care indicators related to mental illness. Attendees will be able to identify strategies to address barriers to implementing performance standards. Attendees will understand the ICF framework and classification. Attendees will understand universal health literacy as it relates to social work practice. Attendees will be able to identify the broad range of public health and social work settings and undersant the challenges for dual degree graduates.

Moderator(s):

Edward Saunders

12:30 PM

Improving service quality and staff satisfaction through quantitative performance standards
Denise Torres, CSW, MSWAC, CCJS, Bobby Watts, MPH, MS

12:45 PM

HEDIS Measures of Mental Illness Post-Hospitalization Follow-up