APHA
Back to Annual Meeting Page
 
American Public Health Association
133rd Annual Meeting & Exposition
December 10-14, 2005
Philadelphia, PA
APHA 2005
 
4019.0: Tuesday, December 13, 2005 - 8:48 AM

Abstract #114823

Why personal assistant staff leave: Factors that increase turnover

Donna Bainbridge, PT, EdD, ATC1, Meg Ann Traci, PhD2, Rod Brod, PhD2, and Tom Seekins, PhD2. (1) Rural Institute, University of Montana, 52 Corbin Hall, Missoula, MT 59812, 406 243-5741, dbridge@ruralinstitute.umt.edu, (2) The University of Montana Rural Institute, 52 Corbin Hall, Missoula, MT 59812

Personal assistant (PA) turnover contributes to onset and severity of secondary conditions by disrupting the environment at multiple levels (Seekins et al., 1999). Turnover can decrease recognition of individual changes, and disrupt routines and reinforcement. Our current research documented average turnover rates for full-time, part-time and relief staff as 36%, 76% and 140% respectively with estimated annual costs of $740 to $25,248 per staff. PAs are responsible for organizing and managing the environment for adults with intellectual and developmental disabilities living in supported arrangements (AAMR, 1992), and play significant roles in prevention and management of secondary conditions (Pope, 1992). Understanding factors that contribute to turnover, particularly of full-time staff, informs best practice to stabilize the consumer environment. We sampled 243 PAs from 10 counties regarding job description, satisfaction, and hassles. Ninety percent were full-time; 10% part-time (20- 31 hours). Mean age was 36.7 years (range 18-72); 78% were female. We predicted turnover at organizational and individual levels. High corporate turnover was significantly predicted by high turnover of full-time staff, high ratio of group home clients to total PAs, high levels of PA-client interaction, dissatisfaction with feedback, and low wages. On the individual level, staff who were students, had direct service experience, and were dissatisfied with staff numbers for programmatic needs were more likely to separate. PAs less likely to separate followed projects to completion; were satisfied with income, received higher salaries; and worked in group homes. We will present a logistic model integrating relative impact of factors on subsequent separations.

Learning Objectives:

  • After attending this session, participants will be able to

    Keywords: Disability Policy, Workplace Stressors

    Presenting author's disclosure statement:

    I wish to disclose that I have NO financial interests or other relationship with the manufactures of commercial products, suppliers of commercial services or commercial supporters.

    [ Recorded presentation ] Recorded presentation

    Personal Assistance Services

    The 133rd Annual Meeting & Exposition (December 10-14, 2005) of APHA