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APHA Scientific Session and Event Listing

[ Recorded presentation ] Recorded presentation

Building and managing complex public health systems

Colin Newlin, Braintree Solution Consulting, Inc., 1615 Q Street NW, Suite 203, Washington, DC 20009, 202-822-4560, cnewlin@braintreeconsulting.com

In order to understand and therefore manage complex public health issues, stakeholders need a system tool that can document the existing services and resource delivery at any level global, national, state, county, city and community. This session will focus on system building methodologies that simultaneously capture the experience of system contributors and end clients, providing dynamic but fact-based means for stakeholders to achieve integrated, sustainable, appropriate, effective and efficient service delivery the ultimate goal of any system.

System building processes involve extensive research, interviews, site visits, and collaborative activities, enabling interested parties to functionally and or geographically map their public health system and its programmatic and institutional resources and challenges.

A System Map can include an articulation of funding streams, the access points and methods of service delivery, outcomes achieved and the types of populations served by different service providers. This process also begins to establish a common language for stakeholders to use in describing their system often a challenge when conducting any form of system building, strategic planning or program coordination. Public health covers a broad array of issues and plays host to a diverse variety of stakeholders: administrators, health care providers, social workers, evaluators, nurses, practitioners in specialized services, etc. Establishing a common frame of reference, easily understandable and accurately reflective of how your system works is a challenging but necessary endeavor for creating lasting and meaningful improvements to the management and sustainability of your efforts.

Learning Objectives: Session participants will be able to

Keywords: Service Integration, Community Building

Related Web page: www.braintreeconsulting.com

Presenting author's disclosure statement:

Any relevant financial relationships? No

[ Recorded presentation ] Recorded presentation

Advances in Organizational Design and Management

The 134th Annual Meeting & Exposition (November 4-8, 2006) of APHA