Session: Managing Health and Leading Improvement: New Directions in Health Administration

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APHA Scientific Session and Event Listing

3119.0: Monday, November 06, 2006: 10:30 AM-12:00 PM

Roundtable

Managing Health and Leading Improvement: New Directions in Health Administration

This class of papers should emphasize innovations in management and leadership strategies applied within health settings, with a focus on identifying best practices, promising models for the future, and/or instructive failures that offer insight for improvement. Of particular interest are management and leadership strategies focused on expanding access, improving quality, promoting efficiency, and reducing disparities within public health and health care settings. Although these papers should focus on practice rather than research, simple procedural descriptions of one strategy in one setting without explicit consideration of the transportability and applicability of lessons learned are not of interest to this Section.

Learning Objectives: At the conclusion of the session, participants will be able to: Analyze strengths and weaknesses of alternative strategies to improve health system performance Identify best practices in health management and leadership that promote access, quality, efficiency, and equity Evaluate conditions likely to affect the transferability of successful leadership and management strategies to other settings

Moderator(s):

Ray Nicola, MD, MHSA

Table 1

Putting legs on leadership development: The Los Angeles public health leadership institute - year 3
Bridget A. Ward, MS, RN, Carol Woltring, MPH, Jonathan E. Fielding, MD, MPH, Akiko Tagawa, MPH

Table 2

Utilization of Patient Satisfaction and a Balanced Scorecard Framework to Measure a Customer Driven Culture Change in a Texas Hospital
Andrea L. Lorden, MPHc, Alberto Coustasse, MD, MBA, DrPH, Douglas Mains, DrPH, MBA, MPAff, Kristine Lykens, PhD, Sue Lurie, PhD, Fernando Trevino, PhD, MPH

Table 3

Efficacy of Prevenitve Services Toolkit Educational Workshops *
Joel L. Nitzkin, MD, MPH, DPA, Robert G. Harmon, MD, MPH, Christopher M. Buttery, MD, MPH, Dave Cundiff, MD, MPH, Jonathan Weisbuch, MD, MPH, Hugh S. Fulmer, MD, MPH

Table 4

CLAS standards applied to a community health center setting *
Dorcas Grigg-Saito, MSPH, Sheila Och, MPH, Evelyne Delori, FNP, Bonnie Sharpe, RN, BS, MHA, Sonith Peou, Mercy Anampiu

Table 5

Practical Considerations for developing, managing, and sustaining a complementary and alternative therapies program in a public health setting
Anne M. Doherty-Gilman, MPH

See individual abstracts for presenting author's disclosure statement and author's information.

Organized by:

Health Administration

The 134th Annual Meeting & Exposition (November 4-8, 2006) of APHA