3344.0 Understanding HCAHPS: The New, National, Standardized Survey of Hospital Patients' Perspectives of Care

Monday, November 5, 2007: 2:30 PM
Oral
Organizer:
William G. Lehrman, PhD

2:30 PM
Recent developments in the national, standardized, publicly reported survey of patients' perspectives of hospital care (HCAHPS)
William G. Lehrman, PhD and Elizabeth Goldstein, PhD
           
2:45 PM
Lessons learned from the “Dry Run” of the HCAHPS survey
Laura Giordano, MBA, Elizabeth Goldstein, PhD and William G. Lehrman, PhD
           
3:00 PM
Findings from the HCAHPS mode experiment
Marc N. Elliott, PhD, Elizabeth Goldstein, PhD, William G. Lehrman, PhD, Katrin Hambarsoomians, MS, Laura Giordano, RN, MBA and Alan M. Zaslavsky, PhD
           
3:15 PM
Does type of hospitalization determine which components of care drive patient-reported experience in the HCAHPS survey?
Marc N. Elliott, PhD, David E. Kanouse, PhD, Carol Edwards, BA and Lee Hilborne, MD, MPH
           
3:30 PM
Public Reporting of HCAHPS in Context
David J. Miranda, PhD, Kristin L. Carman, PhD and Jeanne McGee, PhD
           

See individual abstracts for presenting author's disclosure statement and author's information.

Organized by: Medical Care

CE Credits: CME, Health Education (CHES), Nursing

See more of: Medical Care
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