189198 Applying quality improvement techniques to drive results

Tuesday, October 28, 2008: 8:30 AM

Ron Bialek, MPP , Public Health Foundation, Washington, DC
John W. Moran, PhD, CQM , Quality Improvement, Public Health Foundation, Washington, DC
Sarah Gillen , National Network of Public Health Institutes, New Orleans, LA
     
What do today's health officials do to drive quality and results? What leadership strategies have been used to engage employees, knock down barriers in the workplace, and create a high performing environment supportive of QI? How can public health professionals engage leaders in QI efforts?

Performance management efforts of all types are occurring more now than ever before leveraging the tools and evidence necessary to create change in communities that will have lasting impact. This session is designed to synthesize for early adopters of QI and those just entering into QI the proven techniques that will help them be even more effective in moving forward QI projects.

This highly interactive session will provide a unique opportunity for public health professionals and leaders to explore in-depth proven QI models, leadership techniques, and tools that lead to better results and outcomes. Presenters and participants will share successful approaches and gain insights into the challenges that drive quality improvement in public health organizations. Session facilitators Ron Bialek and Jack Moran will use quality tools with session participants to efficiently organize and highlight the application of these tools in uncovering root causes of problems and implementing solutions that lead to real change and improved health outcomes.

Lastly, tools to help focus and measure the progress of quality improvement teams in creating an organization that “functions on all cylinders” and delivers results will be shared.

Learning Objectives:
1. Define and describe key concepts and the four components of performance management 2. Explain the relationship of a quality improvement process to performance management 3. Describe the Plan-Do-Check-Act model and how to approach quality improvement

Keywords: Performance Measurement, Quality Improvement

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: Mr. Ron Bialek, MPP, is President and CEO of the Public Health Foundation (PHF). Under his leadership over the past 11 years, PHF has focused its efforts on developing and implementing innovative strategies for improving performance of public health agencies and systems. Initiatives include creating AARO – the Alliance for Achieving Results and Outcomes – to provide quality improvement technical support, tools and training to public health professionals: developing the consensus set of Core Competencies for Public Health Professionals through the Council on Linkages Between Academia and Public Health Practice; creating the Nation’s most comprehensive public health learning management system – TRAIN – linking together 23 states and the U.S. Medical Reserve Corps; and developing consumer-oriented county health profiles – the Community Health Status Indicators initiative – for all counties in the U.S. Before joining PHF, Mr. Bialek was on the faculty of the Johns Hopkins University School of Public Health for nine years and served as Director of the Johns Hopkins Health Program Alliance. He also spent three years in the Maryland Department of Health and Mental Hygiene as Executive Assistant to the Assistant Secretary for Health Regulation. Mr. Bialek has directed such projects as the Public Health Faculty/Agency Forum, the Council on Linkages Between Academia and Public Health Practice, development of core public health competencies, and establishing a framework for a national public health systems research agenda.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.

See more of: Quality Improvement in Public Health: Moving to the Next Level
See more of: APHA-Innovations Project