4375.0 Bridging Linguistic and Cultural Gaps

Tuesday, October 28, 2008: 4:30 PM
Linguistic and cultural competence in the health professions leads to improved communication between providers and clients who may be from different ethnic, cultural and socio-economic backgrounds. This session will address innovative programs to improve cultural competence of health providers in settings as varied as Bangladesh and California. In Bangladesh, one of the limitations found in providing services for adolescents in rural areas and slums was the unavailability of learning materials for non- literate adolescents. Introduction of photograph-based IEC materials for youth proved an effective strategy to bridge linguistic gaps. In order to better equip health providers with skills to communicate with the diverse ethnic groups in California, a “Linguistic and Cultural Competency Toolkit” was developed by the center for health training. The presentation will explain the four areas of cultural competency and the potential impact of the Toolkit. The third panelist will present results from a study conducted in India and Ecuador using cognitive interviews to simplify the screening protocol for the Standard Days Method, a fertility awareness-based family planning method. The final presentation will describe one of the first cultural competency training programs tested in a developing country setting. Results from Bolivia will be presented
Session Objectives: 1) Assess the importance of developing culturally appropriate educational materials for non-literate adolescents. 2) Discuss the development process for the Family PACT Linguistic and Cultural Competency Toolkit 3) Describe the simplification process for the SDM screening protocol 4) Describe how training in cultural competence can improve poor communication and mistrust between providers and clients

4:30 PM
Adolescent reproductive health from degree zero: A new hope for non-literate adolescents in Bangladesh
Hrishikesh Sarker, MBBS, Mahbubul Islam, Dr, Shehlina Ahmed, MBBS MPH, Abdur Razzaqul Alam, MBBS, MPH, Mohammad Zairul Islam, MBBS MPH, Luis Tam, MD DrPH and Ruhul Amin, MBBS MPH
4:50 PM
Linguistic and cultural competency toolkit: An innovative resource for California family planning providers
Veronica Estrella Murillo, MPH, Robin Lowney Lankton, MPH, CHES, Donna Bell Sanders, MPH and Geeth Veliah
5:10 PM
Using cognitive interviews to improve service delivery tools: The simplification of SDM screening
Sujata I. Naik, MPH, Claudia Velasquez, MPH, Rebecka Lundgren, MPH and Jeannette Cachan, MA

See individual abstracts for presenting author's disclosure statement and author's information.

Organized by: Population, Family Planning, and Reproductive Health
Endorsed by: Community Health Workers SPIG, Latino Caucus, Socialist Caucus