194347 Improving immunization training: Evaluation of an online self-study course

Monday, November 9, 2009

Bette Pollard, MPH, CHES , National Center for Immunization and Respiratory Diseases, Centers for Disease Control and Prevention, Atlanta, GA
Jennifer Hamborsky, MPH, CHES , National Center for Immunization and Respiratory Diseases, Centers for Disease Control and Prevention, Atlanta, GA
Bonnie S. Bates, MA , Macro International, Calverton, MD
Shani A. Reid, EdD , Macro International, Calverton, MD
Donna A. Page, MPH, CHES , Association for Prevention Teaching and Research, Washington, DC
Effective delivery of immunization services requires that healthcare professionals regularly update their knowledge about current vaccine recommendations. Immunization: You Call the Shots (YCTS) is an online training course designed to improve providers' immunization practices. YCTS consists of a series of modules about specific vaccines and issues relative to vaccine use. Since 2005, more than 2000 clinicians have participated in this self-study program, received continuing education credit, and provided evaluation data as described below.

An objective evaluation, implemented in two phases, was conducted to assess users' experience and satisfaction with the course as well as demographics, including level of education, profession, and work setting. The overall intent was to gain insight into the extent that participants increased their knowledge and enhanced their clinical competencies.

Phase I of the evaluation involved an analysis of continuing education data that were collected from individuals who completed at least one of the six course modules. Phase II involved a collection of more detailed information through a series of telephone focus groups with individuals who completed a more recently released seventh module.

This presentation will discuss evaluation methods and present findings covering participants' application of knowledge, use of the course (in-service, refresher), difficulties with content or navigation, recommendations for course improvement, and suggestions on ways to effectively market the course to others who could benefit from the training.

Learning Objectives:
Identify two advantages to conducting focus groups in addition to the online evaluation component. Discuss two ways to promote an online course such as this to a broader audience.

Keywords: Immunizations, Training

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am the project officer for this evaluation that is being conducted through a cooperative agreement between the Association for Prevention Teaching and Research and CDC. I participated in the planning and implementation of this project.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.