197175 Public Health Crisis Leadership

Sunday, November 8, 2009

K. Candis Best, JD, MBA, PhD , School of Human Services, Capella University, Minneapolis, MN
Public health leaders are frequently called upon in times of crisis to lead, coordinate or participate in response efforts. Crisis response is incorporated into the training of clinical staff, however, administrators rarely receive formal training in how to manage a crisis. This session will use the Hospital Emergency Incident Command System (HEICS) as a framework for illustrating best practice models that public health leaders can adapt for their use in responding to public health crises. The session will explore the importance of conducting regular and diversified drills (e.g. tabletop, planned, unannounced, etc.), multi-sector collaboration and post-event critique and analysis. Case study examples including 9/11, Hurricane Katrina and US Airway Flight 1549 will be used to demonstrate crisis response strategies and to illustrate the role of public health leadership in devising effective responses.

Learning Objectives:
Discuss how public health leaders can prepare themselves and their staff to respond appropriately during a crisis; Delineate processes for creating organizationally relevant command structures during times of crisis; Evaluate the leadership competencies required during crisis events; Critique methods for improving multi-sector collaboration during times of public health crisis;

Keywords: Disasters, Essential Public Health Services

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: Served as Incident Commander for a large public hospital for four years, covering emergencies including 9/11, the 2003 Blackout and several suspected and confirmed infectious disease outbreaks.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.