197186 Impacts of knowledge management on organizational innovation in 25 Taiwanese teaching hospitals

Monday, November 9, 2009

Chien-Chang Yang, MPH , Department of Human Resource, Far Eastern Memorial Hospital, Taipei, Taiwan
Chenchung Ma, PhD , Department of Healthcare Administration, I-Shou University, Kaohsiung County, Taiwan

The study aimed to explore the impact of knowledge management on organizational innovation in medical institution.


This study used a cross-sectional research design with self-composed

questionnaires. Workers from 25 hospitals were set to be the subjects for this study.

500 questionnaires were distributed, and 337 effective questionnaires

were returned, resulting in a response rate of 67.4%. The data were analyzed by multiple regression and one-way ANOVA.


From the study, we discovered that hospital characteristics are significant differences

on knowledge management's “Acquire Creation”, “Circulation Proliferation”, “Storage Internalization”, “Application Sharing” and organizational innovation's “Management Innovation”, “Technological Innovation”. We also learned that academic medical centers are superior to regional hospitals, and there are significant

positive relations between every phase in knowledge management and

organizational innovation. "Application sharing" from knowledge

management shows the biggest effect on organizational innovation.


This study demonstrates that knowledge management can develop significant

positive influences on organizational innovation. Each hospital should

combine knowledge management and organizational goals for developing a

learning organization to reinforce the sharing and application of

knowledge among the hospitals. Then, through the positive support from

the managers on the development of knowledge management, they will be

able to bring all the workers to participate in knowledge management and

bring the benefits of the organizational innovation.

Learning Objectives:
This study is to explain the connection between knowledge management and organizational innovation.

Keywords: Management and Sustainability, Organizational Change

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: My experiences are relevant to the content that I am involved in for this eductional activity such as research, books/articles, prior programs, etc.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.