A study on employee's awareness of learning organization and organizational commitment: A case study of a medical center

Aim:

The study aimed to explore the relevance between employee's awareness of learning organisation and organizational commitment.

Method:

This study used a cross-sectional research design with self-composed questionnaires to collect data. 483 questionnaires were distributed, and 364 effective questionnaires were returned, resulting in a response rate of 75.36%. The data were analyzed by chi square analysis, confidence analysis, product & difference correlation equation of Pearson, analysis of variance and multiple-regression-analysis.

Result:

Employee's awareness of learning organisation characteristic was in order of: “experience”, ”structure”,” information”, and “culture” dimension.

Population has a significant difference to the learning organisation. Of which, “age” seem to be the most significant influence on experience, “education level” to cultural identification, “number of years working in the position” have both an effect on experience and structural characteristics. Population also has a significant difference to organizational commitment. Of which, “age”, “level of education”, “marital status”, “service attribute” and ”current pay” all have a significant influence on the value and retainership of workers. Learning organisation's “experience”, “structure”, “culture”, and “information” dimensions have positive relation with organizational commitment's “value", “hard work”, and “retainership.” dimensions.

Discussion:

Employee's identify the least with cultural dimension. Therefore, hospital manager must focus and change the culture. Population changes have a significant influence on the characteristic of learning organization and organisational commitment. In the future, management must consider staff with different characteristics to bring about overall population changes in attitude. Further, employee should be encouraged to learn, create a unify purpose between the organization and employee. Hospital management must establish learning organisation as a strategy for human resource management. Creating a system and environment for the employee is a must to learn, placing importance on the employee's awareness to learn about the organisation, promoting employee organisation commitment to create competitive advantage.