206433 Los Angeles County Department of Public Health Employee Emergency Readiness Framework: A multi-level staffing framework for allocating competency-based trainings, exercises, and resources to assure employee readiness

Monday, November 9, 2009: 10:50 AM

Michelle A. Bosshard, MPH , Office of Organizational Development and Training, Los Angeles County Department of Public Health, Los Angeles, CA
NoŽl Bazini-Barakat, RN, MSN, MPH , Office of Organizational Development and Training, Los Angeles County Department of Public Health, Los Angeles, CA
Emily O. Smith, MPH , Health & Social Policy Research, Insight Policy Research, Inc., Arlington, VA
Ernesto O. Hinojos, MPH , Office of Organizational Development and Training, Los Angeles County Department of Public Health, Los Angeles, CA
Demitra C. Adams, MPH, CHES , Office of Organizational Development and Training, Los Angeles County Department of Public Health, Los Angeles, CA
Los Angeles (LA) County's nearly 4,000 public health workers must be ready and prepared to respond to the emergency needs of such a large and diverse population as LA County's 10 million residents. Two years ago, LA County Department of Public Health (DPH) underwent an effort to create a Public Health Employee Emergency Readiness (PHEER) Framework, outlining competencies, and associated trainings, exercises, and resources that each employee would need to be ready to respond to an emergency. The PHEER Framework includes 4 specified staffing levels based on the reporting structure within the Incident Command System and the hierarchy of Operations Centers established within LA County DPH. Since its development, the PHEER Framework has established a systematic and concrete approach to preparing employees to respond to emergencies, and has provided a mechanism for assuring that the resources and training programs are in place to achieve employee readiness. Extensive effort has been made to identify employees at each level and develop accountability measures to assure that all elements of the framework are achieved. The latest version of the PHEER Framework will be shared along with the implementation plan, progress made, and next steps to assuring employee readiness in responding to emergencies.

Learning Objectives:
Discuss the purpose for developing the Public Health Employee Emergency Readiness (PHEER) Framework. Identify 2 of the 4 PHEER Framework staffing levels. Describe how resources and trainings are allocated within the PHEER Framework. Describe at least 1 implementation consideration for rolling out the PHEER Framework to employees. Discuss 2 points of progress since the initiation of the PHEER Framework. Identify 2 overall best practices learned. Identify 2 next steps in implementing the PHEER Framework.

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: Credentialed with a MPH; Employeed full time with Los Angeles County Department of Public Health as a Staff Development Specialist; Project leader for the project to be presented.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.