206778 Carmen's List Project -galvanizing women's volunteer energy: An internet based social network approach to intimate partner violence advocacy

Monday, November 9, 2009: 11:22 AM

Barbara Herbert, MD , Emergency Medicine, Caritas St Elizabeth's Medical Center, Boston, MA
Cheryl Amrich, MS , Pastoral Care, Caritas St Elizabeth's Medical Center, Brighton, MA
Deidre Houtmeyer, RN, MS , St Elizabeth Comprehensive Addiction Program, Caritas St Elizabeth's Medical Center, Brighton, MA
Alison Morse, NP, MPH , Gynecological Oncology, Caritas St Elizabeth's Medical Center, Brighton, MA
Moderated list serve technology provides new tools to expand advocacy for survivors of intimate partner violence in 2 distinct ways. First, by creating accessible flexible resource lists which recurrently update all available community advocacy resources (medical, social service, criminal justice etc), include evaluation by advocate and survivor after service utilization and can be tailored to the particular needs of racial, ethnic, cultural, geographic, differently -abled, -aged, -resourced – populations; and second, by providing a method for engaging volunteer advocates to provide finite blocks of service in an organized fashion. Like other social networking efforts, capacity can begin modestly, and expand with increasing resources. CARMEN'S LIST PROJECT is a hospital-based program that models the possibilities of this approach using programs (a) similar to those designed for volunteer hospice coverage and (b) like those that identify and evaluate commercial (plumbing, electrical) services. After initial organization (steering committee formation, list serve creation, initial data entry, location of advocacy training material; identification of list serve moderators) CLP has developed a 5 step structured program: screening potential volunteers (utilizing reproducible criteria); training volunteers for both acute crisis intervention and follow-up (using on-line resources and measurable competencies); engaging volunteers in 3 hour biweekly “on-call periods” (with back-up volunteer resources ); providing mutual help debriefing sessions after utilization of advocacy; and implementing outreach to potentially affected survivors. CLP allows many and different volunteers to enter a community of activism, in a structured, minimally burdensome fashion, to increase safety and improve the lives of women at risk of violence.

Learning Objectives:
Differentiate social network advocacy model from traditional social service models of IPV advocacy provision Evaluate strengths and weaknesses of internet-based social networking to augment advocacy for survivors of intimate partner violence

Keywords: Battered Women, Information Technology

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am co-convener of the Caritas Enterprise Group for Violence and Vulnerable Population for the 6 hospital netowrk and the author of this project; I am Director of Community Based Projects - Emergency Department; I have designed and staffed previous projects for Intimate Partner Violence prevention, intervention and advocacy including the first program ever effected at Johns Hopkins Hospital, the first program including law students and legal advocates at Boston City Hospital; the first sexual assault program providing post-exposure prophylaxis for suvivors of sexual assault in New England. I am chair of the Massachusetts Medical Society's Committee on Violence Intervention and Prevention. I have participated in many previous programs and program designs, and serve on advisory committees for Department of Public Health in the Commonwealth of Massachusetts.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.