207312 Benchmarking cultural competence: A trans-disciplinary appoach towards assuring a competent health workforce

Sunday, November 8, 2009

Margarita Echeverri, PhD , School of Public Health and Tropical Medicine, Tulane University, New Orleans, LA
Maureen Lichtveld, MD, MPH , Department of Environmental Health Sciences, Professor & Chair, Tulane University School of Public Health and Tropical Medicine, New Orleans, LA
B. Cecile Brookover, MBA, PhD , Department of Psychology, Xavier University of Louisiana, New Orleans, LA
Kathleen B. Kennedy, PharmD , College of Pharmacy, Xavier University of Louisiana, New Orleans, LA
Roy S. Weiner, MD , Health Sciences Center, Tulane University, New Orleans, LA
Cultural competence has been recognized as an important strategy in the fight against health disparities. Ample evidence exists documenting the relationship between cultural competence of health professionals and health disparities. Compounding this fact are the changing demographics of our nation, making it imperative to assure a culturally competent health workforce. Although policies are in place mandating culturally and linguistically competent health care, an extensive literature review and environmental scan indicates the lack of a national set of core competencies to guide the development of cultural competency-based curricula for health professionals. Where competency-like sets in cultural competence exist, few have been effectively translated into curricula or have allowed for readily benchmarking learner performance. These findings confirm results from several studies showing health professionals are not yet adequately prepared to address shifts in the nation's patient population. More than 500 cultural competency-like statements were compiled from over 20 different sources representing a spectrum of health professions including psychology, nursing, epidemiology, dentistry, medicine, public health, and pharmacy. The analysis of the statements resulted in the development of selected domains, most amenable to developing cultural competency-based curricula. Resulting domains were compared against the National Quality Forum's Framework for Measuring and Reporting Culturally Competent Quality Care with a high degree of consistency. The findings represent a fertile starting point towards the development of a national set of cultural competencies for health professionals.

Learning Objectives:
Apply strategies for developing competency-based curricula in cultural competence Discuss strategies to measure health professionalsí cultural competence

Keywords: Cultural Competency, Curricula

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am a co-investigator on the grant.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.