208175 Omaha System partnerships: Converting from paper to electronic clinical documentation system

Tuesday, November 10, 2009

Sandra Walls, RN, MSN , Community Nursing Division, Kent County Health Department, Grand Rapids, MI
The need to increase productivity and operational efficiencies without sacrificing quality is pervasive in our current economic climate and particularly in health departments dependent on ever decreasing government funding and grants. To this end, the Kent County Health Department began exploring existing software products designed to meet the multi-faceted technology needs of health departments that could replace our aging, home-grown, public health information system. In particular, the requirements of the Community Nursing Division of the Department included a system that offered automated clinical service documentation and evaluation to replace our largely paper client record. The Omaha System met this requirement and was offered by the selected software vendor. Factors influencing successful implementation of the Omaha System and lessons learned will be discussed. Partners included: frontline, multi-disciplinary staff; division supervisors and administrator; department IT staff; finance staff; department administrators; County purchasing; an outside consultant and the vendor. Partner roles and relationships and their impact on the process will be presented. The Community Nursing Division's action plan and the steps to prepare for automation will be described. Those included reading, participating in workshops, practice, and communicating with others who have implemented software previously. The impact of the Omaha System's implementation on efficiency and productivity in the Division's largest home visiting program will also be discussed.

Learning Objectives:
By the end of the session, the participant will be able to: Describe factors influencing successful implementation of the Omaha System. Discuss partner roles and their impact on planning and implementation. Describe the impact of implementing an electronic clinical information system on operational efficiency and staff productivity in a large home visiting program.

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am directing the implementation of the Omaha System within my Division and have interactions with all partners in the process.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.