Developing and employing performance measurement and evaluation tools, training, and technical assistance based on the strategic framework to enhance program effectiveness and efficiency

This presentation will describe how the Framework has been operationalized at the community level through one component of PIMS. Much of the content for the session will be derived from the efforts of specific OMH grantees to develop meaningful, measurable performance measures that describe the successes of their programs. The presentation will provide a short discussion of the methods PIMS trainers are using to assist grantees in focusing their evaluations, and to select appropriate performance measures. It will highlight challenges and successes that the grantees faced; and will provide some suggestions for best practices in helping community-based organizations to transition to more outcomes-focused performance measures.