1300 L Street NW, Suite 800
Washington, DC
USA 20005
Email: jmoran@phf.org
Disclosure statement:
Qualified on the content I am responsible for because: JOHN (Jack) W. MORAN JR., Ph.D., CQM, CMC, CQIA
Senior Quality Advisor
John W. Moran, Ph.D. is a Senior Quality Advisor to the Public Health Foundation. He brings to PHF over 30 years of quality improvement expertise in developing quality improvement tools and training programs, implementing and evaluating quality improvement programs, and writing articles and books on quality improvement methods. Dr. Moran is a retired Senior Vice-President of Information Systems, Administrative and Diagnostic Services at New England Baptist Hospital. He was previously Chief Operating Officer of Changing Healthcare, Inc., specializing in management consulting and educational support to Health Care Organizations. For 21 years, Dr. Moran was employed at Polaroid Corporation where he worked in various senior management capacities in Manufacturing, Engineering, and Quality. His last position was as the Director of Worldwide Quality and Systems.
Dr. Moran has authored numerous articles, case studies, and textbooks in Health Care, Quality Function Deployment, and Process Redesign. His most recent books are:
The QI Public Health Handbook, Editor, Quality Press, ,April 2009
Executive Focus: Focusing Your Life and Career, Quality Press, Early 2009
The Executive Guide To Improvement and Change, ASQ Quality Press, 2003
Action Strategies For Healthcare Leaders, American Hospital Association, 1998
The Quality Function Deployment Handbook, John Wiley and Sons, Jan. 1998
Management Development and Training, Dryden Press, 1996
The Future Focused Organization, Prentice Hall, 1995
Breakthrough Thinking , Prentice Hall, September 1993
Growing Teams, GOAL/QPC Press, Oct. 1993
For 20 years Dr. Moran was an Adjunct Professor in the Graduate and Under Graduate School of Engineering at the University of Massachusetts at Lowell.
Dr. Moran has been active in the American Society of Quality (ASQ) as a Fellow of the society and serving as Division Chair, Vice-Chair of Technology, and Publications Chair of the Quality Management Division, Chair of the ASQ Certification Committee, Past Exam Chair of the Certified Quality Manager’s Exam, and a member of the Standing Review Board of Quality Press. Dr. Moran is an ASQ Certified Quality Manager (CQM). He is a Certified Management Consultant (CMC) by the Institute of Management Consultants. He is also a past member of the Editorial Advisory Board of the Total Quality Review Journal. In addition Dr. Moran is a 1993 - 2001 RIT/USA Today Quality Cup Judge in Healthcare and a member of the Malcolm Baldrige Board of Examiners. He was a founder and past member of the Board of Directors of the Massachusetts Quality Award.
Dr. Moran has a BS, MBA, MS, and Ph.D. degrees
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.