Oral

Reaching culturally and linguistically diverse populations is a challenge for health care providers, researchers, and educators. In this session, speakers will present approaches for reaching culturally and linguistically diverse populations for conducting needs assessments, assessing beliefs, delivering health services, providing training for health professionals, and the range of tools available for basic interpretations services within hospital settings. Specific models to be presented include a demographic and health survey of the Arab American community in Brooklyn, NY; the use of a car coordination team to establish a medical home; developing training materials for users of American Sign Language; assessing the impact of a promotores intervention for Latina expectant mothers; and the availability of interpretation services at health care facilities.

Session Objectives: Explain how health issues and disparities for the Arab American community in southwest Brooklyn compare and contrast with those of other immigrant communities. Understand the Care Coordination Model as a means to reducing disparities and providing culturally competent services in the preventive care setting with a focus on underserved communities. Assess how a program created a certification exam and preparation class that was conducted in a culturally and linguistically relevant manner. Describe the effects of a culturally relevant promotores-based maternal and infant health program on Spanish-speaking pregnant Latinas or those who have recently delivered.

CE Credits: Medical (CME), Health Education (CHES), Nursing (CNE), Public Health (CPH)