214540 Standardizing Remeasurement Data into Percentile Ranks Using Baseline Reference for VBP's Patient Satisfaction Measures

Wednesday, November 10, 2010 : 10:30 AM - 10:50 AM

Jenhao (Jacob) Cheng, PhD, MS , Research & Development, Press Ganey Associates, Inc., Elkridge, MD
Alice Liqiong Li, MS , Quality Indicator Project, Press Ganey Associates, Inc., Elkridge, MD
Nikolas Matthes, MD, PhD, MPH , Bloomberg School of Public Health, Johns Hopkins University, Baltimore, MD
Hospital performance data on 8 satisfaction measures in Value-Based Purchasing (VBP) program are standardized to percentile ranks relative to their baseline distribution. The conversion task is more challenging when two data sets are involved. We examine three ways of performing this calculation: (1) Cross Ranking – repeatedly ranking each data point within the entire baseline distribution, (2) Percentile Mapping – mapping the data to the nearest baseline percentile value for corresponding ranks, and (3) Distribution Modeling – modeling the empirical (KDE) baseline distribution with quadratic spline regression as predicted percentile ranks are discretized CDF.

We compare three methods in rank correlation (Kendall-tau), degree of agreement (RMSE and ICC), variation (SD) and computation efficiency. Distribution Modeling is nicely featured by higher correspondence with the raw data and smaller variation and run time but differs more from others in agreement. Cross Ranking is characterized more adversely by lower correspondence but larger variation and run time. Percentile Mapping is as efficient as Distribution Modeling but its statistical properties are closer to Cross Ranking.

Distribution Modeling is the most parsimonious and efficient method. Its statistical properties are also superior but it requires more advanced mathematical knowledge. Cross Ranking can be easily implemented using a simple algorithm by standard IT solution (SQL) at a cost of more computation time and less accuracy when sample size is small and too many tied values exist. Percentile Mapping is an in-between choice which is still efficient for online applications but not too difficult to understand and implement.

Learning Areas:
Biostatistics, economics
Public health administration or related administration
Public health or related research

Learning Objectives:
(1) How to convert a dataset based on another distribution as a reference. (2) How to compare different sets of ranked scores by statistical properties. (3) How to evaluate different methods by practical considerations. (4) How percentile ranks are connected with CDF.

Keywords: Performance Measurement, Statistics

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am qualified to present because I am doing both research and production projects for clinical quality, performance reporting, data quality, value-based purchasing and composite score.
Any relevant financial relationships? Yes

Name of Organization Clinical/Research Area Type of relationship
Maryland Hospital Association Clinical Quality Employment (includes retainer)

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.