221141 Addressing disparities in access to behavioral health services to deaf or hard of hearing Coloradans: Assessment of provider capacity and readiness for training and technical assistance

Monday, November 8, 2010 : 8:45 AM - 9:00 AM

Jewlya Lynn, PhD , Center for Systems Integration, Denver, CO
Anita Saranga Coen, MSW, LCSW , Focus Research & Evaluation, Denver, CO
(Ric) Richard Durity , Mental Health Center of Denver, Denver, CO
Mary Sterritt, MSW, LCSW , Mental Health Center of Denver, Denver, CO
The Daylight Project is funded by a grant from Colorado's Statewide Strategic Use Fund to the Mental Health Center of Denver in collaboration with the Colorado Commission for the Deaf and Hard of Hearing and is a direct outcome of Colorado's Deaf & Hard of Hearing Mental Health & Substance Abuse Action Plan. The Project has several key objectives, including the statewide assessment of provider needs, development and implementation of training curricula that address providers' administrative, technology, and clinical needs to serve d/hoh individuals, consumer and family advocacy and leadership development, the development and adoption of Guidelines for Care, and sustainability planning.

This presentation will focus on the development, conduct, and results of 1) statewide Training and Technology Assessment of public mental health and substance abuse providers' capacity to provide and readiness to enhance culturally/linguistically competent services to d/hoh individuals, particularly those in poverty and at risk of family destabilization, and 2) assessment of providers' needs from the perspective of consumers/family members. We will describe:

1.The engagement of internal and external stakeholders 2.The online survey instrument for providers, including approaches to assess clinical and assistive technology experience, use of sign language interpreters, skills, knowledge, cultural/linguistic policies, and accommodations 3.The methods used to engage and collect data from consumers who are d/hoh and their families, many of whom have had little or no voice in the service community 4.Results 5.How the results informed the project's training and technology component

Learning Areas:
Administration, management, leadership
Assessment of individual and community needs for health education
Diversity and culture
Implementation of health education strategies, interventions and programs
Public health or related laws, regulations, standards, or guidelines
Public health or related organizational policy, standards, or other guidelines

Learning Objectives:
• Identify strategies for assessing capacity of public providers to serve d/hoh individuals • Describe how cultural and linguistic differences among d/hoh consumers and family members present challenges for building trust and data collection

Keywords: Deaf, Methodology

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have worked in the Mental Health field for over 35 years, over 20 as a program evaluator in the human services. I have directed federal, state, and non for profit evaluations, published in refereed journals, and presented numerous times, nationally and locally.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.