245492 CHCs, MU, & PCMH: An Alphabet Soup that Translates into Patient-Centered, High Quality Health Care for the Community

Monday, October 31, 2011: 9:10 AM

Yael Harris, PhD, MHS , Office of Health IT & Quality, Health Resources & Services Administration, Rockville, MD
Background: Federally Qualified Health Centers (FQHCs) have the opportunity to participate in two exciting initiatives that are both an opportunity and a challenge. The National Committee for Quality Assurance (NCQA) offers a recognition program for achieving a Patient Centered Medical Home (PCMH) while the American Recovery and Reinvestment Act (ARRA) offers more than $20 billion in incentives to providers who adopt and demonstrate Meaningful Use of electronic health records.

Objective/purpose: The purpose of this session is to describe a learning collaborative to support community health centers to become meaningful users of EHRs while also establishing themselves as NCQA recognized person centered medical homes.

Methods: The presentation will discuss the strategies employed to help community health centers achieve these two goals including face-to-face learning sessions, webinars, a variety of distance learning platforms, and shared tools and resources.

Results: The session will highlight the successes of the pilot which was initiated in New York as well as steps to expand this work to a national level.

Discussion/conclusions: Both PCMH and Meaningful Use yield significant benefits including improvements in quality of care provided, patient and provider satisfaction, and reductions in healthcare costs. Yet, meeting the PCMH and MU requirements is difficult, expensive and resource-intensive- especially for safety net providers. By teaming together, FQHCs have identified successful models to achieve these dual goals that can be shared with other providers across the US.

Learning Areas:
Assessment of individual and community needs for health education
Communication and informatics
Implementation of health education strategies, interventions and programs
Provision of health care to the public
Public health or related public policy

Learning Objectives:
Understand the intersection of meaningful use and Person Centered Medical Homes Identify available tools and resources to become a person centered medical home while also adopting health IT Appreciate the challenges facing community health centers in this endeavor Realization that becoming a person centered medical home is an ongoing journey

Keywords: Quality of Care, Health Information Systems

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am helping to translate this research to a national level
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.