246946 NIATx200: Influence of Organizational Quality Attributes on Study Outcomes

Tuesday, November 1, 2011: 1:05 PM

James Ford II, PhD , Center for Health Enhancement Systems Studies, University of Wisconsin - Madison, Madison, WI
David Zimmerman, PhD , Center for Health Services Research and Analysis, University of Wisconsin - Madison, Madison, WI
James Robinson, PhD, FSA, MAAA , Center for Health Services Research and Analysis, University of Wisconsin - Madison, Madison, WI
Nataliya Batina , Center for Health Enhancement Systems Studies, University of Wisconsin - Madison, Madison, WI
David Gustafson, PhD , Center for Health Systems Research and Analysis (CHSRA), University of Wisconsin - Madison, Madison, WI
The final NIATx200 session presentation builds on the main outcome presentation. NIATx 200, the largest randomized controlled trial of process improvement methods within addiction treatment, examines which of four study interventions: interest circle calls, coaching, learning sessions, and a combination of these three services was most effective at improving wait times, continuation in treatment, and client admissions. This session will report on the results of a supplemental moderator analysis that explores how organizational attributes related to quality improvement and specific co-variates impact the variation in the primary outcomes across and within the study interventions. The quality improvement attributes include organizational readiness for change and propensity to sustain change; management commitment to quality improvement, and accreditation by an outside agency such as CARF or Joint Commission. Other co-variates include number of CEOs in the past five years, non-profit status, organizational type, and rural vs. urban. Preliminary results of this supplemental analysis indicate that organizational readiness for change has a marginally significant moderation effect for the coaching intervention arm on wait time and a statistically significant moderation effect for the interest circle intervention. These initial results also indicate that accreditation and the organizational propensity to sustain change had a marginally significant moderation effect on continuation in the full study arm and that an organizational focus on quality improvement had a marginally significant moderation effect on continuation in the interest circle and coaching intervention. The session will examine the moderation effect on admissions. Implications for future quality improvement research will be discussed.

Learning Areas:
Administration, management, leadership
Conduct evaluation related to programs, research, and other areas of practice

Learning Objectives:
Describe the quality improvement factors and other characteristics associated with a focus on quality improvement in substance use treatment organizations. Evaluate the influence of these organizational attributes on the primary outcomes, both within and across intervention arms. Discuss how organizations at different levels of quality improvement maturity might get started when implementing process improvement.

Keywords: Quality Improvement, Research

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am an Assistant Scientist who has served as a co-investigator on this grant and have actively participate in its design, implementation and analysis phases. I consult for the NIATx Foundation.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.