248216 Workplace mobbing from alleged perpetrators' point of view: A phenomenological approach

Sunday, October 30, 2011

Martín Acosta Fernández Sr., PH D , Instituto de Investigación en Salud Ocupacional, Universidad de Guadalajara, Guadalajara, Mexico
Teresa Margarita Torres López, PH D , Instituto de Investigación en Salud Ocupacional, Universidad de Guadalajara, Guadalajara, Mexico
Dina Georgina Díaz Espinoza, PH D , Coordinacion de Desarrollo Institucional, Secretaría de Salud Jalisco, Ciudad Guzmán, Jalisco, Mexico
Liliana Parra Osorio, MA , Facultad de Ciencias de la Salud, Universidad Libre de Colombia, Seccional Cali, Cali, Mexico
Objective: To describe the workplace mobbing from alleged perpetrators' point of view. Methodology: Biography method focus on specific period. Eight leaders with labor management functions were interviewed. They were selected by purposeful sampling; and were identified as mobbing perpetrators by their alleged victims. The thematic analysis was phenomenological with the support of the Atlas.ti V6 software. Results: Three of the alleged perpetrators identify openly themselves as mobbers. Five describe themselves as strict regulations attached to and demanding of their subordinates. The rest said that they are people strong attached to the institutional rules, also severe and demanding people with their subordinates. They described the mobbing causes is like, occupational context that allows its existence; the strategies, behaviors implies, effects and impact on the victims. They remark their forceful leadership role and like the actual occupational demands allow the mobbing. One of them said that any person could be a perpetrator if the person wants. Conclusions: The alleged perpetrators experience the mobbing like a quotidian situation imply in the occupational demands and in their leadership role. They perceived workplace mobbing causes, effects and strategies as necessary to achieve their personal and institutional goals.

Key words: mobbing, perpetrators, victims, occupational health

Learning Areas:
Administration, management, leadership
Occupational health and safety
Other professions or practice related to public health
Public health or related research

Learning Objectives:
• Identify workplace mobbing behaviors’ described by the alleged perpetrators • Differentiate the workplace mobbing of strict leadership for achieving organizational objectives. • Developing appropriate protocol to identify various forms of workplace mobbing.

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: ACADEMIC BACKGROUND • Psychology BA. 1988 School of Psychology of University of Guadalajara. Guadalajara, Mexico. • Master in Work Psychology 1998 School of Psychology of Autonomous University of Querétaro. Querétaro, Mexico. • Ph.D. in Work Health Sciences 2005 University of Guadalajara. Guadalajara, Mexico. CURRENTLY RESEARCH POSITIONS PROFESSOR & RESEARCHER. Occupational Health Research Institute, Public Health Department. Health Sciences Center. University of Guadalajara, Mexico.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.