248563 Supporting HIT Adoption for Quality Improvement in the Safety Net

Wednesday, November 2, 2011: 8:30 AM

Prashila Dullabh, MD , Health, National Opinion Reserach Center, Bethesda, MD
The Health Resources and Services Administration (HRSA) at the U.S. Department of Health and Human Services has been providing technical assistance and support around quality improvement and health IT adoption for safety net providers for decades. Recently, the Office of Health IT and Quality and the Bureau of Primary Health Care has promoted health IT adoption among HRSA grantees using a series of in-person and virtual webinars and learning forums and online toolkits. Through ongoing structured feedback and needs assessment, we will present findings on lessons learned from the experience of providing technical assistance. We will describe the effectiveness of strategies that employ peer to peer learning and technical assistance as well as approaches to triaging needs between those that can be addressed using one-to-many approaches such as webinars versus those requiring one on one engagement. In addition, we will describe scenarios where in person technical assistance is important compared to those issues and topics that can be addressed at a distance through use of targeted expertise. Findings will have immediate relevance to the efforts of initiatives that target increased adoption and use of health IT among safety net providers and underserved communities. This issue is particularly salient as HITECH funded efforts such as the Regional Extension Center (REC) program and the Health Information Technology Research Center (HITRC) that are meant to target all providers, but have a particular mandate to prioritize the needs of specific providers including federally qualified health centers, rural providers and others that treat underserved groups.

Learning Areas:
Administer health education strategies, interventions and programs
Communication and informatics
Public health or related public policy

Learning Objectives:
Describe ongoing efforts to provide technical assistance to safety net providers promoting health IT adoption and QI Demonstrate effective stragies for knowledge dissemination and training on health IT for safety net providers

Keywords: Information Technology, Health Centers

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am a clinician informatician with extensive implementation and technical assistance experience related to health IT
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.