248617 Strategies to coping with suffering at subway's drivers work

Sunday, October 30, 2011

Emilio Peres Facas, Emilio Facas , Pscologia Social e do Trabalho, Universidade de Brasília, Brasília, Brazil
Ana Magnólia Mendes, Ana Mendes , Psicologia Social e do Trabalho, Universidade de Brasília, Brasília, Brazil
Carla Sabrina Antloga, Carla Antloga , Psicologia Social e do Trabalho, Universidade de Brasília, Brasília, Brazil
The objective of this study is to verify which strategies subway motormen from Distrito Federal used to deal with suffering from automated work. The Psychodynamics of Work are used as the main theory to achieve the objective. Pleasure-suffering is defined as experiences of anguish, fear, danger, recognition and free speech. Mediation strategies are responses to the contradictions of the organization of the work, avoiding or transforming the situations leading to suffering. The research data was collected through: a) meetings with the directors of Subway's Workers Trade Union from DF, in order to delineate the research and explain how it would be used; b) a visit to a subway station in Sao Paulo; c) analysis of documents and texts referring to the company from DF; d) a group interview; e) four individual interviews, analyzed by ANS with results described in the present document. The results indicate rigid prescriptions in the organization of work, with low recognition of the worker's capacity to deal with the gap between the perceptions and reality of work; difficulty in socio-professional relations; experiences of indignity, uselessness, disqualification and indignation; construction of collective rules and individual defensive strategies used to deal with the described difficulties. The results recall research from the 1980's with little qualified workmanship, and contradict the modern transport with a model of management based on the automatism and with traces of Taylor's Scientific Organization of Work.

Learning Areas:
Occupational health and safety

Learning Objectives:
Verify which strategies subway motormen used by copping with suferring. Define pleasure-suffering at automated work Analyze suffering as experiences of anguish, fear, danger, lack of recognition and free speech.

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: Professor, Department of Social and the Work Psychology at University of Brasília, PhD. in Psychology, Coordinator of Psychodynamics and Clinical Work Laboratory.
Any relevant financial relationships? Yes

Name of Organization Clinical/Research Area Type of relationship
Universidade de Brasília Psicologia do Trabalho Employment (includes retainer)

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.