249700 Use of a Care Management Interactive Database System for Underserved Populations

Monday, October 31, 2011: 11:10 AM

Tip Ghosh, MS PhD Candidate , Strategic Health Resources, Arlington, VA
This project utilizes a specially designed care management database software application that uses a cloud computing platform for deployment in the community. The interactive database provides the framework for connecting underserved populations with appropriate medical care and services. It utilizes a web-based, shared client record which increases cooperation and helps eliminate duplication of services. With its online Resource Directory, the system promotes access to services and the best use of community network resources. The eligibility tool automates the determination process for local, state, and federal programs. Additionally the database system supports the application of preventive practices including case and disease management in concert with care navigation.

The care management software builds on the benefits of other software systems already in place. It interfaces with multiple and disparate systems to create client records and capture other data including treatment history for aggregation and reporting while eliminating redundant data entry. Sharing real-time and relevant data across community networks breaks down communication and cooperation barriers and fosters a sense of collaboration.

The software aids data-driven decision making on the part of physicians. Outcome reports dictate where resources should be allocated. Data is reportable using integrated outcomes tools. Outcome reports clearly illustrate individual and community results and measure return on investment and this helps make the case for continued funding. Outcome reporting contributes to program sustainability by illustrating the successes of the program and making it more visible and marketable in the community.

Learning Areas:
Assessment of individual and community needs for health education
Communication and informatics
Implementation of health education strategies, interventions and programs
Provision of health care to the public

Learning Objectives:
Define how the care management software can help uninsured populations Explain how the software is able to pull data from disparate sources Discuss how the care management system aids in decision-making on the part of primary care physicians.

Keywords: Community-Based Health Care, Health Information Systems

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am qualified to deliver this presentation because I have conducted research on the use of Health It for underserved populations.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.