L.A. Care Health Plan
Healthcare Outcomes & Analysis
555 West Fifth Street
19th Floor
Los Angeles,
CA
USA
90013
Papers:
2073.0 Thinking CAHPS: Using patient surveys to correlate providers' cultural competence with patients' health literacy, 2008-2010
2074.0 Patient-guided quality improvement: Linking CAHPS to HEDIS and other measures of health system performance
3057.0 Gender differences in rating pharmacy services in a large urban Medicaid health plan, 2008-2010
3252.0 Factors affecting adoption of e-prescribing in high-need settings: Solo practices and safety net clinics serving urban Medicaid patients
4056.0 Behavioral science underpinnings for addressing barriers to patient adherence on HEDIS well-care visit measures: Evidence from patient surveys, 2006-2010
4056.0 Accommodating the many facets of difference: Patient assessments of providers' sensitivity to culture and other factors impacting the quality of clinical services in a large, diverse Medicaid health plan
4079.0 Giving voice to older patients in a child-rich Medicaid health plan: Using CAHPS satisfaction surveys to identify areas for improvement in health services for older patients, 2008-2010
4137.0 Loosening CAHPS on prescriptions: Surveying how patients in a large urban Medicaid health plan rate the quality of pharmacist instructions, 2007-2010
4162.0 Using annual CAHPS surveys for root cause analysis: Problems with informational materials reported by Medicaid patients living with disabilities, 2008-2009
4191.0 Using CAHPS and HEDIS to identify access barriers: Assessing the quality of care and health services received by undocumented immigrant children in a large urban Medicaid health plan, 2008-2010
5039.0 Analyzing access barriers: Issues reported on CAHPS by patients with disabilities in a large urban Medicaid health plan, 2008-2010