Oral

As primary care practices face increasing demands for services and resource shortages, many are adopting the PCMH model in an effort to control costs, improve quality, and provide more efficient and effective care for patients. Transformation to a PCMH represents the implementation of multiple, interconnected elements related to patient services and practice organization. This session will examine several different examples in which the patient centered medical home is instituted and the improvement in the delivery of patient care.

Session Objectives: 1. Describe the significant changes to a primary care facility’s infrastructure, personnel, work processes, staff roles, feedback mechanisms, and information management in essential to transition into a patient-centered medical home. 2. Identify key stakeholders and their perspectives preparatory to change initiation 3. Evaluate different evidence-based approaches to transition to a PCMH and choose a model that best fits a primary care setting 4. Design a transition plan to PCMH using Lean principles and methods 5. Describe example outcomes of implementing selected principles of PCMH

CE Credits: Medical (CME), Health Education (CHES), Nursing (CNE), Public Health (CPH) , Masters Certified Health Education Specialist (MCHES)