Cultural Humility for Managers: Tools to Bring your Agency or Program Up to Speed

Cultural competence in health care, more recently conceived of as cultural humility, has assumed a justifiably important role in the education of health professionals. However, attention is paid only infrequently to education of managers, who need a different set of skills to bring cultural humility into their agency or program.

The presentation will address cultural humility from the management perspective, including selection of tools for cultural assessment of agency users, design of clinical guidelines to incorporate cultural beliefs, design of professional education for cultural competency, and assessment of organizations and programs in terms of cultural competency. If you have attended courses on how to provide culturally competent care in the clinical setting, this presentation will cover different ground, reviewing tools and guidelines that enhance your ability to improve the capacity for cultural humility in your setting.