258068 An examination of the influence of specific local public health quality improvement techniques on community health outcomes

Monday, October 29, 2012

Brent Lucas, MPA, ABD , Department of Public Administration, North Carolina State University, Raleigh, NC
Many U.S. public health departments are using quality improvement tools and techniques to improve organizational efficiency and effectiveness. Within the public health literature, researchers have explored the variety of quality improvement techniques, but little research has examined the connection between each technique and specific community health outcomes. In an effort to inform managers of such effects, this paper examines the results of the use of specific quality improvement techniques and performance management systems across U.S. local public health departments. Using data from a national survey of local public health officials, this paper addresses two public health management issues. First, this research identifies the most effective quality improvement tools and techniques that contribute to improving a community's overall health outcomes. Second, this paper explores the individual effects of each quality improvement technique on specific community health outcomes. This research holds important implications for practicing managers as this may indicate a more effective approach to addressing particular community health outcomes of interest.

Learning Areas:
Administration, management, leadership
Conduct evaluation related to programs, research, and other areas of practice
Public health administration or related administration
Public health or related organizational policy, standards, or other guidelines

Learning Objectives:
Discuss trends in public health quality improvement techniques. Evaluate quality improvement efforts. Analyze the relationship between specific quality improvement techniques and community health indicators over time.

Keywords: Local Public Health Agencies, Quality Improvement

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have been the principal researcher on several studies surrounding local public health performance management systems.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.