An examination of the influence of specific local public health quality improvement techniques on community health outcomes

Many U.S. public health departments are using quality improvement tools and techniques to improve organizational efficiency and effectiveness. Within the public health literature, researchers have explored the variety of quality improvement techniques, but little research has examined the connection between each technique and specific community health outcomes. In an effort to inform managers of such effects, this paper examines the results of the use of specific quality improvement techniques and performance management systems across U.S. local public health departments. Using data from a national survey of local public health officials, this paper addresses two public health management issues. First, this research identifies the most effective quality improvement tools and techniques that contribute to improving a community's overall health outcomes. Second, this paper explores the individual effects of each quality improvement technique on specific community health outcomes. This research holds important implications for practicing managers as this may indicate a more effective approach to addressing particular community health outcomes of interest.