262785 Examining job satisfaction as an indicator of retention: A multigenerational perspective of the local public health workforce

Monday, October 29, 2012

Jeanette L. Kowalik, MPH, MCHES , College of Health Sciences, University of Wisconsin - Milwaukee, Milwaukee, WI
Mary Kay Madsen, PhD, RN, FAAIDD , College of Health Sciences, University of Wisconsin Milwaukee, Milwaukee, WI
Ron A. Cisler, PhD , Center for Urban Population Health, University of Wisconsin-Milwaukee, Milwaukee, WI
Aaron Buseh, PhD, MPH, MSN , College of Nursing, University of Wisconsin - Milwaukee, Milwaukee, WI
Timothy Patrick, PhD , College of Health Sciences, University of Wisconsin Milwaukee, Milwaukee, WI
Phyllis King, PhD, OT, FAOTA , College of Health Sciences, University of Wisconsin Milwaukee, Milwaukee, WI
It is known that the public health workforce (PHW) has shrunk dramatically over the years due to reduced funding and retirements. With limited resources and persistent threats to current funding levels due to attrition, local public health agencies are required to maximize resources. Many sectors have taken the initiative to examine their workforce such as professional development needs and motivators to remain in the field. Furthermore, understanding the multigenerational impact is imperative for several reasons including management, workforce efficiencies, communication styles, professional development based on core competencies and desired work settings. Multigenerational research in other sectors defines four generations, which are identified by key life events, range of birth years and work ethics (traditionalists, baby boomers, generation x and generation y). At the time of this research, no studies have been published relating to the multigenerational impact of retention of the PHW at any level in the US. Such research is needed regarding the composition of the contemporary PHW to better manage and sustain the workforce in this tumultuous economy and beyond. The purpose of this study is to define the PHW from a multigenerational perspective at the local level; assess job satisfaction per generational grouping to assess the unique needs of public health; and determine if the public health workforce values employee benefits differently cross multigenerational grouping. The sample consists of 145 public health professionals representing the 12 local health departments in Milwaukee County (0.80 power). Respondents received the JSS self-administered survey electronically or hard copy to increase response rates.  Data was analyzed to test for significance of age-based multigenerational grouping and job satisfaction, an indicator of retention.

Learning Areas:
Administration, management, leadership
Diversity and culture
Public health administration or related administration

Learning Objectives:
Define multigenerational groupings in today's workforce. Discuss the impact of multigenerational groupings in today's workforce. Evaluate job satisfaction as an indicator of retention for the public health workforce. Analyze the relationship between job satisfaction and multigenerational grouping in the local public health workforce.

Keywords: Workforce, Health Departments

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have over 10 years of progressive experience in local public health settings. I possess 5 years of management experience in public health ranging from project coordination to senior level management. Furthermore, I am completing my PhD in health sciences at the University of Wisconsin Milwaukee; my research focus is public health workforce development.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.