A comparison of how hospital nursing unit managers and organizations discuss the prevention of workplace bullying

Background and Objectives: Workplace bullying has been associated with an increased risk of physical and psychological health outcomes. Researchers maintain that managers, and the organizations in which they work, have a vital role in the prevention of workplace bullying. Since workers often report that their managers and organizations do nothing to address workplace bullying, it is not known if managers and organizations agree. The purpose of this study is to explore the discourses on workplace bullying prevention of hospital nursing unit mangers and the organizations in which they work. The goal is to improve practices related to the prevention of workplace bullying in health care organizations. Methods: This is a qualitative study using discourse analysis. Discourse is the language used in speech and writing through which thoughts and opinions are formulated and communicated. Social activities, such as workplace bullying prevention, are conducted via the medium of discourse. Discourse analysis can provide insight into the origins of, and solutions to, issues such as workplace bullying. Results: Preliminary results indicate that managers believe that they, along with their organizations have an important role to play in the prevention of workplace bullying. However, they do not always feel supported by their organizations. Organizational discourse is mainly focused on dealing with bullying once it has occurred. Conclusions: To support managers in their efforts to prevent workplace bullying, organizational discourse needs to include the concept of workplace bullying prevention.