267277 Building the evaluation capacity of nonprofit health organizations: The Healthcare Georgia Foundation's Evaluation Resource Center

Tuesday, October 30, 2012

Madeleine Frey, MPH , Evaluation Resource Center, Healthcare Georgia Foundation, Atlanta, GA
Bill Beery, MPH , Center for Community Health and Evaluation, Group Health Research Institute, Seattle, WA
Margaret Jones, MPH , Center for Community Health and Evaluation, Group Health Research Institute, Seattle, WA
Jewel Wright, MS, MSPH , U.S. Department of Health and Human Services, Washington, DC
Elizabeth Carson-Cheng, MPH , Center for Community Health and Evaluation, Group Health Research Institute, Seattle, WA
Gary Nelson, PhD , President, Healthcare Georgia Foundation, Incorporated, Atlanta, GA
Background. Health foundations, and philanthropic organizations in general, have increased their focus on outcomes. Healthcare Georgia Foundation (HGF) is a health foundation with over $100 million in assets dedicated to improving the health of Georgia residents. In order to increase the ability of the Foundation to measure the outcomes of its grantmaking, HGF is working to build the evaluation capacity of its grantees. To accomplish this, HGF, in partnership with the Center for Community Health and Evaluation, has created an Evaluation Resource Center (ERC).

Methods/Program description. The ERC is a suite of evaluation tools and services to help nonprofit health organizations achieve and demonstrate outcomes. ERC services include technical assistance on evaluation sections of grant proposals, pre-post evaluation capacity assessments, customized coaching to develop logic models and evaluation plans, and peer learning opportunities. An online evaluation toolkit provides access to additional evaluation resources. The ERC is evaluated through pre-post evaluation capacity assessments, online surveys and in-depth interviews with participants

Results. Since January 2010, the ERC has provided services to 36 grantees in four cohorts. Initial results indicate a high level of satisfaction with ERC services, particularly one-on-one technical assistance tailored to organizational or programmatic needs and opportunities for peer learning. Results will describe evidence of increased evaluation capacity and other organizational outcomes of participating nonprofits such as improved strategic planning efforts.

Conclusions. Early results suggest that the ERC is a promising model for building the evaluation capacity of nonprofit health organizations and enhancing a foundation's ability to assess its effectiveness.

Learning Areas:
Administration, management, leadership
Conduct evaluation related to programs, research, and other areas of practice
Planning of health education strategies, interventions, and programs

Learning Objectives:
1. Understand the challenges around measuring outcomes in health-related philanthropy 2. Understand the rationale for, and services provided by, the Evaluation Resource Center 3. Understand the results from the first year and a half of implementing the ERC

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have been the Project Manager for the Evaluation Resource Center since January 2010. After acting in a consulant role Jan 2010 - Sep 2011, I moved to Atlanta to coordinate the ERC activities locally.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.

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