267554 Implementation and evaluation of a family planning mobile phone job aid for community health workers in Tanzania

Tuesday, October 30, 2012 : 9:00 AM - 9:15 AM

Rebecca Braun, MPH , Bixby Center for Population, Health and Sustainability, UC Berkeley School of Public Health, Berkeley, CA
Christine Lasway, MPH , FHI 360, Durham, NC
Kelly L'Engle, PhD, MPH , Behavioral and Social Sciences, FHI 360, Durham, NC
Elizabeth Ndakidemi, MA , Tanzania Office, FHI 360, Dar es Salaam, Tanzania
Trinity Zan, MA , Research Utilization Department, FHI 360, Durham, NC
Stacey Succop, MPH , Behavioral & Social Sciences, FHI 360, Durham, NC
The developing world is experiencing an explosive growth in the use of mobile phones. Increasingly, these technologies are being developed to provide point-of-care support by community health workers (CHWs). In June 2011, FHI360, Pathfinder, and D-Tree International began developing a mobile phone family planning decision support tool for CHWs in Dar es Salaam, Tanzania, in order to improve the quality of and access to family planning information and services in the field. CHWs currently use paper-based tools, which can present challenges including portability, usability, inaccurate and inefficient data management and reporting, and lack of access to updated health information; they are simply not sufficient to ensure high-quality services. The new mobile tool aims to foster use of evidence-based practices during family planning service provision to increase uptake and continuation of family planning methods. The tool is also designed to enable real-time data collection through structured question and response fields for more real-time reporting and use of information for management purposes. The overall objective of the project is to develop and assess the feasibility and acceptability of using an evidence-based mobile phone counseling job aid for family planning service delivery by CHWs, and to improve data collection and reporting efficiency on contraceptive usage. Evaluation components include structured surveys with clients, in-depth interviews with CHWs and their supervisors, data abstraction from client records, field reports and cost-effectiveness analysis. The presentation will include a discussion of the design, implementation and training efforts for the mobile job aid, as well as preliminary evaluation findings.

Learning Areas:
Administer health education strategies, interventions and programs
Communication and informatics
Conduct evaluation related to programs, research, and other areas of practice
Implementation of health education strategies, interventions and programs
Planning of health education strategies, interventions, and programs

Learning Objectives:
Describe the design and implementation of a family planning job aid for community health workers Identify qualitative and quantitative approaches to program evaluation for mobile technology projects

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am a doctoral student at UC Berkeley, studying the intersection of mobile technology, community health workers and family planning. I have worked on several studies involving the use of mobile technology to improve sexual and reproductive health globally. I have been involved in the development, implementation and evaluation of this project.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.