268412 Innovative methods of SAIS to improve substance abuse treatments

Monday, October 29, 2012

Sujatha Lakshmikanthan, BS, MCA (Computer Science) , Research Computing Division, RTI International, Research Triangle Park, NC
Deepa Avula , Csat, SAMHSA, Rockville, MD
Susan Eversole, BA, MS , Research Computing Division, RTI International, Research Triangle Park, NC
William Savage, BS, MS (Computer Science) , Research Computing Division, RTI International, Research Triangle Plark, NC
David Uglow , Research Triangle Institute International, Research Triangle Park, NC
Randall Eckhoff, BS , Research Computing Division, RTI International, Durham, NC
Leena Dave, BS, MS , Research Computing Division, RTI International, Research Triangle Park, ND
Bharathi Golla, MS , Research Computing Division, RTI International, Research Computing Division, NC
Michael DeLatte, BS , Research Computing Division, RTI International, Research Triangle Park, NC
Aaron Benton , Program Management and Evaluation, Danya International, Inc., Silver Spring, MD
The Services Accountability Improvement System (SAIS) is a web-based performance management system that captures information on the substance abuse treatment services delivered in the United States. A wide range of client and program information is captured through SAIS for over 600 grantees. Grantees submit their data on daily, weekly and monthly cycles to ensure that SAIS is an accurate, up-to-date reflection on the scope of services delivered and characteristics of the treatment population. SAIS is used to collect, validate, store and analyze these data, as well as generate reports for Grantees and Agency managers, who rely heavily on SAIS data for analysis and evaluation of program effectiveness. Data analysis and reporting is derived primarily from client service-level data stored in a dimensionally modeled data warehouse. Use of business intelligence methods and tools yields high quality results for research and reporting activities such as the Performance Management dashboard portal, which helps grantees to track their performance against key SAMHSA indicators. The SAIS Online Learning Center (SOLC) provides access to different types of training resources (on-demand courses online, live webinars, recorded webinars and instructor-led training courses) to meet grantees' learning needs. An online Technical Assistance (TA) module allows Grantees to request in-person help from nationally-known consultants. This paper describes advanced data collection, computational, and reporting methods used to produce accurate and actionable information for CSAT administrators and grantees, as well as the SOLC and the automated TA system. Collectively, these capabilities provide CSAT administrators and grantees with innovative tools to achieve program-specific performance targets, thus advancing the efficiency and quality of substance abuse treatments. More broadly, SAIS innovations enable CSAT administrators to improve services and service availability to the substance abuse population.

Learning Areas:
Administer health education strategies, interventions and programs
Communication and informatics

Learning Objectives:
By the end of the session, the participant will be able to: (1) Explain why the various data collection methods benefit SAIS users, (2) Describe the advantages of an automated Technical Assistance system, (3) Explain how an online learning center provides efficient training, (4) Describe how dashboards make reporting useful.

Keywords: Substance Abuse Treatment, Health Information Systems

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am a senior member of the Research Computing Division (RCD) team that developed the system being reporting on.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.