268426 Dashboards and portals: Tailoring the User's View (and the Users)

Monday, October 29, 2012 : 8:30 AM - 8:50 AM

Leena Dave, BS, MS , Research Computing Division, RTI International, Research Triangle Park, NC
Deepa Avula , Csat, SAMHSA, Rockville, MD
Sara Calvin, BS, MS , Behavioral Health and Epidemiology, RTI International, Research Triangle Park, NC
Susan Eversole, BA, MS , Research Computing Division, RTI International, Research Triangle Park, NC
Bharathi Golla, MS , Research Computing Division, RTI International, Research Computing Division, NC
Sujatha Lakshmikanthan, BS, MCA (Computer Science) , Research Computing Division, RTI International, Research Triangle Park, NC
William Savage, BS, MS (Computer Science) , Research Computing Division, RTI International, Research Triangle Plark, NC
David Uglow , Research Triangle Institute International, Research Triangle Park, NC
Dashboards are a proven means of displaying critical performance management data in the healthcare industry. These reports allow a single view of key performance indicators. The next step in the evolution of these data views is to provide a customized or personalized view of the data dependent on the user's needs, and their access to the data. Contrary to traditional access methods of locking down data sources, dashboard security pertains to the presentation of data and is dependent on specific techniques to hide or display data and information to various users depending on their preferences and a defined security role. The Services Accountability Improvement System (SAIS) captures information on the substance abuse treatment services delivered in the United States. SAIS serves as the backbone for analysis and reporting of all client data from SAMHSA CSAT discretionary grants. Various reports from the SAIS Dashboard are run to track SAMSHA's National outcome measures, intake and follow-up targets, types of services delivered, substance use and other risk factors. To provide users with a customized view of the data, at the appropriate level of access, it is necessary to define user groups and apply multiple levels of security to the information presented on the dashboard. This Customized Dashboard Reports (CDR) feature of SAIS provides a customized series of reports, with information based on role and access of various user groups and conforming to SAIS system security, including allowing users to store customized reports in their own personalized area.

Learning Areas:
Administer health education strategies, interventions and programs
Communication and informatics

Learning Objectives:
(1) Describe the role based access techniques verses traditional security measures for data, (2) Explain the process of designing, testing and implementing dashboards.

Keywords: Health Information Systems, Reporting

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have been the principle developer and administrator for the implementation of Dashboards and Portals. I have developed various strategies to properly implement the role based access on dashboards to various users.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.