270352 CalMatrix: Streamlining large scale contract management using innovative web portal technology

Tuesday, October 30, 2012

Amy Shearer, BA , California Mental Health Services Authority, CalMHSA, Rancho Cordova, CA
The California Mental Health Services Authority (CalMHSA) administers three statewide initiatives funded by the Mental Health Services Act (MHSA) aimed at preventing suicide, improving student mental health, and reducing stigma and discrimination for mental health consumers. CalMHSA serves as a hub for its 45 members, who represent over 90% of California's population, and increases cost efficiency by centralizing contract management tasks and coordinating resource sharing. CalMHSA utilizes innovative customer relationship management technology to track contract deliverables, generate fiscal reports, and share information among contractors. A unique web portal, CalMatrix, was created specifically for use by CalMHSA's contractors and includes a financial ledger, resource library, contact directory, and shared calendar to improve communication and streamline collaboration efforts. CalMatrix interfaces with Microsoft Outlook which enables CalMHSA staff to easily track and manage all aspects of the statewide contracts, and ensures CalMHSA's efficiency in administering these historic initiatives.

Learning Areas:
Administer health education strategies, interventions and programs
Implementation of health education strategies, interventions and programs
Planning of health education strategies, interventions, and programs
Program planning
Public health administration or related administration

Learning Objectives:
Describe the features of the unique contract management technology, CalMatrix Describe the advantages of web-based contract management for administering large scale statewide contracts Describe the challenges and lessons learned from utilizing new and innovative contract management technology

Keywords: Technology, Public Mental Health

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I received a BA in psychology from the University of California, Davis. In my role as CalMHSA staff I provide technical support to contractors in using CalMatrix. I assist in design decisions related to the web portal interface.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.