274927 Quality Performance in California Department of Public Health

Monday, October 29, 2012 : 3:30 PM - 3:50 PM

Loriann DeMartini, PharmD , California Department of Public Health, Sacramento, CA
This session will focus on lessons learned by the State of California resulting from the implementation of the National Public Health Improvement Initiative (NPHII), aiming to strengthen state, tribal, local and territorial health departments' performance management capacity and improve their ability to meet national public health standards. The panel presenter will focus on her role as a Performance Improvement Manager (PIM) within the health department. She will discuss challenges and facilitating factors to serving as an effective change agent. An overview of important organizational changes and a strategic mapping/planning processes undertaken by the state will also be presented. Unique insights into the impact of these changes in terms of developing and enhancing systems and adopting evidence‐based practices that drive improved service delivery will be provided.

Learning Areas:
Program planning

Learning Objectives:
Describe the improvement process undertaken through NPHII from a state grantee perspective. Identify challenges and facilitating factors that impact the ability of the PIM to serve as an effective change agent.

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am the Deputy Director of the California Department of Public Health office of Quality Performance and Accreditation.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.