Online Program

Targeting difficult to engage populations through a community health worker model

Monday, November 4, 2013

Yvonne Heredia, PhD candidate, Public Health, Walden University, Providence, RI

The design and implementation of a Community Health Worker model in a Rhode Island Medicaid only Health plan

Rhode Island is a state that recognizes the impact of cultural beliefs and linguistic challenges that their communities face with accessing high quality healthcare and maintaining and sustaining wellness. The Affordable Care Act notes that the Community Health Worker (CHW) role will be pivotal for educating, guiding and providing outreach in communities that have set priorities for improving health outcomes. A Medicaid only Health plan in Rhode Island also recognized the need for community liaisons for providing education and coordination of care to improve the health needs of the populations they serve. This said, the Community Outreach Specialist (COS) role was created to be front line support in carrying out the mission and vision of the Medicaid only health plan which is centered on meeting the needs of its membership through outreach in the community as well as innovative evidence based interventions. The development and implementation of the CHW/COS model at the health plan involved a pioneering approach that included internal and external education along with cultural and linguistic methodologies. The presentation will highlight the development and implementation of CHW model at a Medicaid only health plan using an enhanced community based participatory research (CBPR) approach for reaching difficult to engage populations.

Learning Areas:

Diversity and culture
Public health or related public policy
Social and behavioral sciences

Learning Objectives:
Describe the development and implementation process for Community health worker model at a Medicaid only health plan. Discuss challenges and opportunities for success related to developing and implementing a CHW model

Keyword(s): Community Outreach, Community Health Programs

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am qualified to be an abstracr Author on the content I am responsible for because I developed and implemented the program that will be presented. I'm also a PhDc at Walden University in the Public Health program concentration Community Health education.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.