Online Program

Transforming access in an underserved urban community through novel collaborations

Wednesday, November 6, 2013 : 8:50 a.m. - 9:10 a.m.

Sharon T. Callender, RN, MPH, Mattapan Community Health Center, Boston, MA
Azzie Young, PhD, MS, MPA, Mattapan Community Health Center, Boston, MA
Vivien M. Morris, MS, RD, MPH, LDN, Policy and Planning, Boston Public Health Commission, Boston, MA
The mission of Mattapan Community Health Center (MCHC) is to improve the quality of life for residents of Mattapan and surrounding communities by providing comprehensive, accessible, affordable, and culturally appropriate community health care services, including primary and preventive health services. Located in the Mattapan neighborhood, which is 75% Black (US Census 2010) of Boston, MA, MCHC is a major resource for residents seeking comprehensive health care services. Since 1972, MCHC has worked collaboratively with health, church, social service and community agencies to maximize resources for patient care. These collaborations and partnerships have brought needed services and programs into a community that has some of the worst health outcomes as compared to other Boston neighborhoods. Working together with these CBOs, offered a creative way of providing care and moved the health center's efforts from not only within the facility but also to the community where it was needed. The programs and initiatives such as the Walking Group – increased physical activity; Health Care Revival – attended by over 700 people who receive FREE dental, diabetes, breast, prostate, cholesterol, blood pressure, eye, and hearing screenings, enhanced the visibility of the health center, improved community access to and use of health services, and engaged the community in being a partner with the health center in addressing personal health needs and decreasing health disparities. Implementation of programs with support from state, city and local partners,will demonstrate how collaborations and partnerships are developed and nurtured to improve the health status of an urban community.

Learning Areas:

Administer health education strategies, interventions and programs
Chronic disease management and prevention
Implementation of health education strategies, interventions and programs
Planning of health education strategies, interventions, and programs

Learning Objectives:
Discuss how traditional and non-traditional strategies,partnerships and collaborations used by an urban health center, increased access to care and health resources for its clients and the community. Provide outcomes leading to improved health status and increased awareness of specific health indicators. Develop programs that provide health outreach opportunities across the lifespan.

Keyword(s): Community Health Centers, Community Collaboration

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: Sharon T. Callender, RN, MPH is the Coordinator of Family and Community Health Services at Mattapan Community Health Center, in Mattapan, MA, and is responsible for the administration and management of clinic-based public health programs, initiatives and services. Ms. Callender’s nursing career includes a strong background in public and community health issues. Ms. Callender received her Bachelors in Nursing from Northeastern University and a Masters in Public Health from Boston University School of Public Health.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.