Online Program

283502
Using electronic health record to drive quality improvement in blood pressure control and other million hearts measures for disparate populations


Tuesday, November 5, 2013

Laura Nasuti, MPH, PhD, Office of Statistics & Evaluation, Massachusetts Department of Public Health, Boston, MA
Patricia Daly, RN MS, Division of Prevention and Wellness, Massachusetts Department of Public Health, Boston, MA
Andrea Pinzon, MPH, Division of Prevention and Wellness, Massachusetts Department of Public Health, Boston, MA
Ellen Hafer, MTS MBA, Massachusetts League of Community Health Centers, Boston, MA
Joanna Kreil, MPH MSW, Massachusetts League of Community Health Centers, Boston, MA
Mark Josephson, Massachusetts League of Community Health Centers, Boston, MA
Thomas Land, PhD, Bureau of Community Health and Prevention, Massachusetts Department of Public Health, Boston, MA
INTRODUCTION: As part of CDC's Community Transformation Grant program, the Massachusetts Department of Public Health (MDPH) entered into a partnership with the Massachusetts League (League) of Community Health Centers (CHC) to increase preventive care in primary care settings. By adopting a quality improvement (QI) strategy, we promoted positive change in national Million HeartsTM ABCS measures (ABCS: Aspirin, Blood Pressure, Cholesterol, and Smoking). METHODS: Each quarter, the League transfers encounter-level electronic health records data (EHR) to MDPH which includes every adult medical encounter from participating CHCs. Using this data, feedback reports are created with input from the QI coach that focus on ABCS measures for individual providers and teams. Data on race/ethnicity and preferred language is used to identify areas for improvement especially for disparate populations. RESULTS: With each new data set, we evaluate change in the baseline ABCS measures for each center participating in the CTG QI initiative. For hypertension, the analysis focuses on tracking the number of patients with hypertension under control (<140/90 mmHg). Initial analyses indicate significant “blind spots” in the delivery of preventive care to specific disparity populations. In particular Hispanic, black non-Hispanic, and Asian patients with hypertension were less likely to have their blood pressure under control at their last visit compared to white patients (p<0.01). DISCUSSION: EHR data can be used to drive change at the provider-level through the creation of individualized and team feedback reports. QI coaches working in conjunction with MDPH and providers ensure that reports reflect the concerns of care teams. EHR data that can be customized for in-depth data exploration can support quality improvement efforts in primary care settings. In the long-term, feedback reports will focus on improved health outcomes.

Learning Areas:

Chronic disease management and prevention
Clinical medicine applied in public health
Conduct evaluation related to programs, research, and other areas of practice

Learning Objectives:
Demonstrate the ability to use encounter level EHR to create customized feedback reports for providers and care teams. Evaluate the ability of EHR feedback reports to improve blood pressure control within the primary care setting. Evaluate EHR as a tool to identify disparities within the primary care setting.

Keyword(s): Quality Improvement, Health Disparities

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I am the health systems analyst/epidemiologist on this project. I have done all the data analysis and created the initial feedback reports.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.