Online Program

Work ethics for health care administration

Sunday, November 3, 2013

Gregory Petty, PhD, Department of Public Health, University of Tennessee, Knoxville, TN
Margaret Knight, PhD, MS, MPH, RHIT, Department of Public Health, University of Tennessee, Knoxville, Knoxville, TN
Work ethics has been recognized both practically and in research, as desirable attributes for which effective employees are accountable. These affective skills apply horizontally across all jobs from entry level to chief administrative officer. These “ethics” of work are non-technical work skills considered by administrators to be very important for success of the organization. Research indicates that almost 90% of job terminations or failure to promote is due to a lack of desirable work attitudes and habits in employees. Consequently, some PH agency administrators not only ask for technical skills in the new workers they recruit, they also expect them to have a good work ethic. Unfortunately, there has been little research in this critical component of workforce development and no studies in public health. This evidence based study outlines the development of a reliable and valid 50 item instrument utilized to measure and identify the occupational work ethics from public health employees. Using a factor analysis along with a comparison by occupational and demographic categories this presentation will reveal how four salient work ethic constructs: actively caring; work resilience; organizational commitment; and work resistance, differ among workers in a regional public health agency.

Learning Areas:

Administration, management, leadership
Public health administration or related administration
Social and behavioral sciences

Learning Objectives:
Discuss the attributes of positive work ethics Describe how to utilize study data for evidence based changes in workforce development

Keyword(s): Accountability, Ethics

Presenting author's disclosure statement:

Qualified on the content I am responsible for because: I have been involved in the development of a curriculum of an undergraduate minor in public health in an effort to address the workforce crisis in public health. I was able to combine my knowledge of this topic with that of Dr. Petty, specifically, his knowledge of work ethic studies to speak to methods addressing Research Topic 4 posited by Dr. Scutchfield who is a researcher in public health systems and services.
Any relevant financial relationships? No

I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.