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Applying and communicating quality improvement and shared services efforts to local health departments
Cuyahoga CountyStat is a data-driven accountability system that is used as a decision-making and communications strategy. Through this strategy, county government is methodically examining every function and using benchmarks and recognized best practices to become more flexible and more effective; guide the allocation of resources; allow for the continual monitoring of progress on measures; and demonstrate accountability and transparency. Each county agency, including the county health department, develops an AgencyStat team to drive the work and gather data on universal (productivity) and critical (agency-specific) measures.
This abstract will outline the CountyStat strategy and the Public Health Futures Recommendations as part of a larger effort to improve the local, regional and statewide public health system. Co-presentations will be made examining how this is done in Cuyahoga County and how efficiencies are being examined, implemented and communicated on a statewide basis. This paper will address administrative and leadership challenges in health administration practice and present solutions including how to apply best practices. This paper will focus on practice from a county government perspective with unique transferability to local public health agencies. More generally it will address health administration practice, quality improvement, and leadership.
Learning Areas:
Administration, management, leadershipPublic health administration or related administration
Public health or related laws, regulations, standards, or guidelines
Public health or related organizational policy, standards, or other guidelines
Learning Objectives:
Define purpose of CountyStat in Cuyahoga County and discuss the various principles of performance measurement in government;
Describe best or promising practices and examples from Cuyahoga CountyStat;
Identify interaction of county and state government in Ohio and the Legislative Committee on Public Health Futures as “vehicle” to direct local public health improvement efforts;
Explain CountyStat model to address accreditation and quality improvement standards, specifically how to use data for more effective budget and sustainability decision-making strategies to support core public health services
Keyword(s): Public Health Administration, Public Health Policy
Qualified on the content I am responsible for because: I am qualified to be an abstract Author on health administration because I have been a public health professional since 1992, in all levels of government. I have coordinated the CountyStat performance measurement strategy since 2010; co-presented on two performance management webinars hosted by the Government Finance Officers Association; presented at the Public Performance Measurement and Reporting Conference at Rutgers University; and published "Asking Why - Cuyahoga County Stat" in Government Finance Review in 2011.
Any relevant financial relationships? No
I agree to comply with the American Public Health Association Conflict of Interest and Commercial Support Guidelines, and to disclose to the participants any off-label or experimental uses of a commercial product or service discussed in my presentation.